SUPPORT / CAMERA

Webcam black screen?

Find out why your camera preview is blank.

Check the physical camera

Open a privacy shutter and remove any lens cover. Some laptops have a camera key or hardware switch.

Check the selected input

Choose another camera in the device menu. A virtual camera can display black when its source app is closed.

Compare with another app

Try the operating system camera app. If its preview is also black, check drivers, connection, and hardware.

Reset the session

Stop the test, close competing camera apps, then start again. A browser restart can clear a stuck capture session.

READY TO TRY AGAIN?

Bring your camera back into focus.

Open webcam test ↗