How to Fix Chrome Camera Problems on Android

Identify the symptom and environment

Start by noting exactly when the camera fails in Chrome on Android. The problem may appear only during a video call, when a website requests a photo, or when using a browser-based camera test. Record whether the page shows a black preview, displays an error, asks for permission repeatedly, or opens the wrong camera. Also note the Android version and whether other apps that use the camera behave normally.

Isolate where the fault occurs

Open the built-in camera app on the same device. If it works, the hardware is likely functioning and the issue is probably related to Chrome permissions, site settings, or camera selection. If the built-in camera also shows a black screen or fails, the problem may be outside Chrome.

Try a second website that requests camera access, such as a different browser-based video calling service or a dedicated webcam preview page. A failure on every site often points to a browser-level or operating-system permission issue. A failure on only one site points to that site's permission state or its selected camera setting.

Try reversible fixes in order

Check Android's camera permission for Chrome

Open Android Settings, then Apps or Applications, and select Chrome. Choose Permissions and look for Camera. If Camera is denied, allow it while using the app. Exact labels vary by Android version, but the path usually starts from the app's info screen.

Check the website permission

In Chrome, open the page that wants camera access. Tap the lock, information, or permission icon in the address bar and look for Camera. If the site is blocked, change it to Ask first or Allow. If asked again, grant camera access only to that site.

Close other camera apps

Swipe away or close applications that may still be using the camera, including other browsers, video recording tools, or calling apps. Some camera services can remain active briefly after switching apps.

Select the expected camera

If the website offers a camera switcher, choose the front or rear camera explicitly. Some web tools default to the first available camera and may show a black frame if that device is unavailable.

Restart Chrome

Fully close Chrome from the recent apps list, then reopen it and return to the page. This can clear a stale camera session without changing any settings.

Confirm the result

Reopen the original page and start the camera action again. Check that the preview appears, that the image is not black, and that the page can complete the intended task such as joining a call or taking a photo. If the site asks for permission again, grant it and confirm the camera starts.

If the problem remains

Keep a note of what you observed: whether the camera fails only in Chrome, only on one site, or in all camera apps. Also record whether changing the selected camera or permission had any effect. Do not treat a Chrome failure alone as proof of damaged hardware.

If the built-in camera app also fails, or if the preview remains black after Android and site permissions are allowed, check for system updates and consider contact from the device manufacturer or a qualified repair service.